4.8
5.6K Reviews
500K+
Downloads
Everyone
Age Rating

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About Publix Pharmacy

Publix Pharmacy App
Manage your health with style and flair through the Publix Pharmacy app! It's like having a personal pharmacist in your pocket. 🩺📱
Features
Quick Refills: Just snap a pic with your camera and boom - refill requested. It's magic! 🪄
Easy Account Setup: Setting up is faster than diagnosing a paper cut. 🩹
Multiple Prescriptions/Patient Management: Because you’re juggling more meds than a circus clown juggles balls. 🎪
Prescription Status & Order History: Stay in the know about your meds like you're tracking pizza delivery. 🍕
Convenient Pickup Options: Prepaid pickups, curbside, delivery, or drive-thru. Take your pick! 🚗💼
Scan to Refill
Wave goodbye to typing: just scan your bottle and request a refill faster than you can say "supercalifragilisticexpialidocious!" 😜
Be Our Guest
Can’t remember your password? No problem. Refill as a guest. We're not judging. 🤷
Switch it Up
Transferring your prescriptions to Publix is so simple, you'll feel like a magician. Abracadabra! 🎩
One-Time Easy Account Setup
All you need is your latest Publix prescription bottle or the number from the label. Voilá, your account is ready! 🪄
More Features When You Log In
Receive notifications, get reminders, and view important details about your prescriptions. Be in the loop with just a login. 🔐
Just a Tap Away
Check the status of your prescriptions with a tap. Tap-dancing shoes not required. 😊
Pay in Advance
Get notified, pay, and go. It's that simple. 💸
More Choices
Pick up options galore - prepaid, curbside, delivery, or drive-thru at select locations. 🚗📦
Family Care
Manage the prescriptions for your kids and pets. Because even your hamster needs care! 🐹👶
Endless Perks
All your prescription cards neatly organized. As tidy as Marie Kondo’s sock drawer. 🧦
Feedback Matters
Got questions, suggestions, or concerns? The Publix Customer Care team is here for you. 📞
Phone: 1.800.242.1227
Hours: Monday – Friday: 8 a.m. – 7 p.m. (EST), Saturday: 9 a.m. – noon (EST)
Pros
Super easy refills with camera scanning 🎥
Multiple pickup options for convenience 🚗
Manage prescriptions for the whole family, including pets! 🐶
Cons
Limited to users with Publix prescriptions 🤷
Advance payment feature might not suit all users 💳
Some features might be dependent on location 📍
So drop the stethoscope and download the Publix Pharmacy app! Because your health should be as easy to manage as, well, an app. 📲💊

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What's New

The Publix Pharmacy app has been updated with a new look and simpler navigation.

Reviews and Testimonials

Reviews Summary

People generally do not like the Publix Pharmacy app due to frequent issues with logging in, receiving error messages, slow performance, crashes, and loss of prescription information, although a few users have expressed satisfaction with its functionality and design improvements when it works.

4.8
5
4,787
4
605
3
79
2
29
1
99
ES
Eandg Spencer
10/30/2024
6
Version: 3.1.0

There was an issue with the app. I gave the app a low rating. The developer responded to my low rating. But the app still does not work. I had to request a code be texted to me I got the code and the code is denied. It tells me there is an error. None of my meds show up. The app recognized my med and me when i scanned it, sent the text, but gives me an error code when i enter the code.

Developer response:

It is truly always our pleasure to be of assistance! Thank you for allowing us the opportunity to help. -Gabby

CV
Carolyn V Reynolds
2/25/2025
Version: 3.1.3

I'm still trying to adjust to the horizontal scrolling of my meds. The updated version is definitely easier to read with the larger print and the separation of each med in it's own box. From this box I can review, refill, renew, or just find important info on a medication. In my opinion, the overall look is very professional and people friendly. Although, I still have trouble locating some of my meds.

JB
Joel Bryant
2/28/2025
1
Version: 3.1.3

Love the app. I would like to suggest some addditions / changes. Allow pickup method to be changed if needed (of course this will temporarily effect pickup availability time). On the delivery option, automate the process of scheduling, coordination and communication with the delivery service (Instacart, etc) in the Publix app, instead of requiring the customer to have to potentially download and manually change apps to complete the process. Add option to remove unneeded or no longer used drugs.

RD
Randy Dobkin
2/11/2025
Version: 3.1.2

None of the notifications seems to work. I have them all enabled, and I never get the app notifications. I do get text message notifications. In the Android notification settings I can tap on "Show unused categories" and then it shows PUBLIX_RX_NOTIFICATION_CHANNEL and a numbered category, but everything is enabled.

Developer response:

Thank you for the update. Please go to your device settings, navigate to Apps & Notifications > Notifications, then select the Publix Pharmacy mobile app and ensure the toggle for notifications is turned on. Please respond back if this has corrected the issue. -Gabby

KR
Kathy Ross
12/10/2024
23
Version: 3.1.2

App was working on my phone and my husband's phone but now upon opening app we both get a blank white screen. I tried to uninstall and reinstall and still same screen. We are both android users if this helps to give us a fix. As of Dec. 4th still can not use the app, white screen only appears! Problem has been resolved, app is working again! Thank you for your response

Developer response:

It is truly always our pleasure, Kathy! Thank you for leaving an updated response. -Lilly

DT
D TPO
12/18/2024
5
Version: 3.1.2

Glorified notification app. Something changed in last 2 months. One of my prescriptions doesn't show in this app. It doesn't show my Dr sent it to publix. It doesn't show in progress. It doesn't show when filled. Nothing. I am having to call publix multiple times for the last 2 months to check all of those stages. Did you get? Is it in stock? Is it ready? Get different answers each time. ☆There's no option to message the pharmacy.☆ Just sign up for text notifications, it's less frustrating.

Developer response:

Hi. We would love the opportunity to gather more information to help improve the app. Feedback from customers like you is our biggest asset as we plan for future improvements. Please call our Tech Team at 1-800-242-1227 or online at https://corporate.publix.com/contact. -Lilly

JD
Joey D
1/4/2025
4
Version: 3.1.1

Spoke with a representative from Publix. I was walked through actions to evaluate and upgrade my device that would allow for easier and more precise information (ie: No need to reset password EVERY time). This made an immediate change!!! The site continues to work and strive for a 5 star. But, 5 stars would show a perfect experience with no room for improvement. They are improving daily to reach a 5 and will keep you updated. (Initial impression: 2 stars) Current level: 4)

Developer response:

We value your feedback and thank you for taking the time to post the nice update. Thanks for shopping at Publix!

KB
Kenny Barnett
11/27/2024
8
Version: 3.1.1

I give it a one start now. Was atleast a 4 star. Don't know what happened but all I get now on the app is a white screen. I've deleted an reinstalled app several times and same thing. I have a samsung phone. Wife has apple and she has no issues. What happened to this app. Update: I did the hard reset and it is still not working. Update. Tried hard reset again and still didn't work.

Developer response:

Thank you for letting us know about your experience. We're sorry for the trouble. We fixed the issue in our latest release. Please update to the latest version (3.1.2) and if you experience further problems please contact our Customer Care team at 1-800-242-1227 for assistance.

TL
Tellya Later
11/1/2024
8
Version: 3.1.0

The recent update deleted all of my old prescriptions. It doesn't show old Rx. And It's not in archived. And I need a refill of my migraine Med by my new doctor but they don't have the instructions. I tried to call the pharmacy and they were closed for lunch. I used the contact us page to report this Tech issue, and the technical issues button doesn't even work. So that's another Tech issue. Plz fix! Please bring back all of the prescription history like it used to be!! Thank you.

Developer response:

Hello. We are sorry to read there have been some issues when attempting to use our app. We would like to differentiate and ensure we are giving the correct resolution. When you click on the 'Patients' tab what are you seeing? -Gabby

TG
Thomas Grey
10/30/2024
2
Version: 3.1.0

Latest update took away functionality. The list of medications is gone. Note you have to scroll horizontally through a slow list of meds. There is no listing for meds due for refill and such as before. The ready for pickup option does not update when you have picked up a med. The app does not notify you when a med is ready for pickup.

Developer response:

Thank you for these details, Thomas. We would like to investigate your issue further. However, because this is a public forum, we cannot gather the necessary information. Please give our Tech Team a call at 1-800-242-1227. -Gabby

Privacy Information

Developer Information

DeveloperPublix Super Markets Inc.
Downloads500,000+
Initial Release5/31/2017
Current Version3.1.2
Required Android8.0+ (API 26 to 34)
Contains AdsNo
Paid AppNo
Developer Email[email protected]

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