SNAP Resupply

Was advised to download for my supply needs. No need to download if you can't even create an account! It won't let you pass the birthdate field without erasing it and saying that an error occurred. How are you supposed to use it for anything if you can't even create an account? Useless! And I've already tried the uninstall, reinstall option. Didn't work. All this app is doing is taking up storage on my phone. Uninstalling for good!

Update: Dec. 7th .......sent emails to the contact that's on here still no response! Sent one on Oct. 31st and today. Keeps telling me an error has occurred contact customer support when I try to sign in. I have deleted the app and re-installed it and I keep getting the same message. Spoke with an agent to reorder my supplies on July 26th and I let her know the problem. I was told that they were aware of it and was working on it.

I downloaded the app and created an account. I got an email with a link in it to verify my email but I didn't get any code to enter. I closed the app and reopened it and entered my email and password as if I had an existing account. It logged me in and I was able to see my existing order that I placed yesterday over the phone. After I tagged sign in, it took about 15 seconds to log in. All of my personal information was already filled out. Hopefully it will work correctly from now on.

Downloaded the update, and my order history is gone. It only shows an order from 2017, possibly my very first reorder. Also, the order I JUST placed over the phone 2 days ago is not showing. When it logs me in (it sometimes states there is no account on file for my email address), it takes a minute and it is not very helpful. It was better before the update AMD was actually up to date. I think I will stock to calling in my reorders, at least until this app is improved.

There is no option to select STOPPING auto-resupply / auto-refill / auto-replenish. Concern is even though I spoken with customer representative who says, they have taken me off auto-reaupply / auto-refill / auto-replish; the app doesn't reflect that. There is no syncing between the app and adapthealth / QMES. And because of this, the system may still auto-resupply. Which I don't want.

So far everything is ok with the app. The only thing I don't like is, why do they ask us the reason why we need the supplies. The reason I order most of my supplies is because the manufacturer says these items need to be replaced in order to maintain the best quality from their equipment. I'm ordering the supplies because I was told I'm supposed to change them. That question shouldn't be asked or at least give the correct answer as an option.

had ahard time with password. I had a hard time resetting my password as well

You send an order opportunity, I fill it out and send, then you send a notice that I am not eligible to receive a order. I've had nothing but problems with AeroCare since I joined. I'm 85 years old and don't need this stress! Perhaps another vender will help me better.

I order for years satisfied everything I needed. For my c-pak. Thank you so much for yur services for these many years. Elenita Antonio.

This app is terrible. It takes you immediately to the login page but your sleep center registers your email address and there is no way to change it. Also, when trying to log in, the app makes you send a code but the code shows up over 24hours after requesting it. There is no customer service landing page nor help page. Please fix this unusable app.