Workit Health
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About Workit Health
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What's New
Updating underlying dependencies
Reviews and Testimonials
Reviews Summary
Overall, people generally like the Workit Health app, appreciating its user-friendly interface, quick response times, and the convenience of accessing support and resources online; however, some users experienced issues such as app freezing, communication problems, and billing concerns.
The app is extremely user friendly and they've made it a point to provide a useful tool to aid anyone dealing with addiction, no matter how "tech savvy" you may be. No skill required! If you even run into an issue, there is someone there to help. This has been the most positive and therapeutic experience. I couldn't thank the entire team at workit enough for providing a superior service. I'm so glad I found WorkIt and I owe it to them for the support, how far I've come, and the person I am today
Developer response:
Thank you for sharing this encouraging and positive review! We're so glad to be able to support you on your recovery journey!
I'm not tech savvy AT ALL & the fact that this app makes it so easy to navigate n operate is a plus in my recovery. I began utilizing the courses it offers and have found them useful in my time of need and the resources help as well. I definitely recommend this program to people who want help and want to change.
Developer response:
Thank you so much for sharing this! I'm going to pass it along to our dev team who build that app and to our behavioral health team who create the resources. It will make their day!
Edit: the issue finally was resolved, but the lack of communication is still pretty disconcerting. I've heard nothing but great things about this app from people, and have had quite the opposite experience. I've been trying to pick up a prescription for days, and their medical team has been completely unresponsive, and has provided no help whatsoever. It's really effing difficult to try and stay clean when they won't help, let alone respond to any issues. This app has been a complete let down.
Developer response:
Hi Justin! Thank you for your feedback. I escalated this for you and you should be hearing from one of our clinicians soon if you haven't already. Please email [email protected] if we can address any other issues for you. Be well.
Only happy cuz now I can get my meds, but it comes with a price. I have 16 yrs clean and sober and having to take redundant quizzes, texts, etc. Problems with drug testing having to retake them I have MS, and uncontrollable body movements trying to take a clear picture of a tiny screen before your time runs out, isn't very proficient. I've been on suboxone for 16 years with no relapses, moved to FL and feel like I'm being treated like a new to this kinda thing. My counslers and Dr's are nice.
Developer response:
Hi Elizabeth, thank you for your feedback. We apologize for the inconvenience of the drug testing. Due to state and federal regulations, we need all of our members to comply with drug testing, regardless of sobriety status. If you'd like us to look further into the issue, please email [email protected] or contact your care team. Thank you!
they have everything you could imagine covered with this app. I just started using it and it's hassle-free, they respond to your emails or questions very quickly. I've been scared to get clean, and they make this huge step a very easy transition. I love everything about it so far. I've even told my sister and a few friends about this app. these guys are AWESOME! Keep up the good work guys!!!!!
Developer response:
Thank you for this review, Joyel! Wishing you the very best on your journey with us.
I'm totaling revising this review. My initial review was quite negative. One issue is that my coach never got back to me. Another was that I never really understood what services my subscription included. And finally, I had trouble cancelling my subscription. I hope these were just aberrations, and that these problems have been resolved.... I wanted to rewrite this review since I have been working with some different types of educational materials. I have to say that I found the Workit app to be the best of these that I've encountered, including a well-known cognitive behavioral therapy workbook. I think the Workit app is set up really well, beginning with you exploring your goals, and then describing the physiology of addiction, and then having you explore triggers and coping mechanisms, and then on from there. I think the app format is really valuable, when compared to a written workbook or even in-person conversation, because it has you think about each question and requires you to write responses. I found this valuable. There were a few things that really stuck with me, like keeping a cravings log and carrying a coping card, and I honestly hope to work more with this app moving forward.
Developer response:
Hi Salvatore, thank you so much for updating your review! We're thrilled that your experience with Workit has turned around. We're so glad you're enjoying the app, and please remember to reach out to your coach if you have any questions or additional feedback about the program. Thanks again!
This app was everything I could of dreamed for in a recovery app. I couldn't believe it when I started. Workit met my needs perfectly, at least until I tried rescheduling a missed appointment (missed appointment due to technical issues on their end) which has been impossible. I need to continue while I still have motivation. Please have a phone number listed or some other simple way where we can easily resolve these issues .
Developer response:
Hi Amber! We are sorry to hear about issues around a missed appointment. Thank you for these suggestions.
Just getting active in the work it atmosphere but so far a great experience overall. Very easy to use and support seams to be only a message away. Response time is in a very timely and highly accommodating way... Making this easy to engage in an ongoing attempt at recovering from substance use. Looking forward to joining a support group this week for the first time!! Excited to see what else this highly recommended app has to offer!! 💪💪💪
Developer response:
Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at [email protected] if you have any questions.
I know this sounds cheesy, but this app helped SAVE MY LIVE. The app is easy to use and so convenient; you never have to go in person to appointments. Avoiding that hassle is wonderful! You see dr's thru video chat. They prescribed me suboxone and they also help with mental health which I am taking medication for. I am a real person who struggled with addiction for almost 20 years and today I have 6 months clean. I recommend this app 100%!!
Developer response:
Oh wow, 6 months is such a monumental milestone! Congratulations on taking the steps to get to this point. We feel truly honored and humbled to have played a role in helping you get here, and look forward to seeing you along all the milestones to come!
This is a really awesome program to do it really does help people and its so convenient like no matter what your schedule is u can always fit it In your schedule some where, trust me I am a very busy person always have alot going on always go, go, go rush rush rush everyday with me. And I am able to fond time to do it. And it's very educational and soo helpful. I'd recommend it to anyone and everyone!💯
Developer response:
Thanks for your review and recommendation Bridget!