Simple: Weight Loss Coach
Simple.Life Apps IncAbout Simple: Weight Loss Coach
Ratings & Reviews
Review Summary
People have mixed feelings about the Simple: Weight Loss Coach app, with some users finding it helpful and effective for weight loss through intermittent fasting and easy food logging, while others criticize its misleading advertising, technical bugs, confusing interface, and challenging cancellation process.
I like the overall concept of the app. It has several features that help to keep you engaged and working towards a healthier lifestyle. The app, however, frequently seems buggy and currently an app crashed message keeps showing up. Some bar charts are impossible to see in dark mode. Setting your hydration or movement goal ends up changing both. I expect better from a paid app that I give my nutrition and weight data to.
Developer response:
Hello John! Thanks for your feedback—it means a lot. We sincerely apologize for your negative experience and understand how frustrating it can be. Please contact us directly at https://simple.life/help for immediate assistance. We’re committed to improving and helping you. Best regards, The Simple Team
I have tried several other weightloss apps and I am really enjoying this one. The cost is low which is always nice and makes it easier to try something new. I appreciate that this app focuses intermittent fasting, making good choices and encouragement rather than tracking calories. I haven't tried intermittent fasting before but it's been totally doable (I start around 6:30pm after dinner and then eat lunch). I've lost a good amount of weight in a month without tracking any calories.
Developer response:
Hello Kim, We're delighted to hear that you're enjoying Simple App and finding it beneficial for your weight loss journey! It's great to see that the focus on intermittent fasting and making healthier choices is working for you. We appreciate your positive feedback and wish you continued success with your health goals.
USES FASTING AS IT'S PRIMARY WEIGHT LOSS TECHNIQUE I got this app after seeing a few ads and paid the $15 for 1 month (which has to be canceled thru email). What they don't tell you in the ads, description, or reviews is that it wants you to fast! I hate that. I felt lied to. The nutrition score wasn't that accurate. However, the food suggestions were nice (but you have to use the AI chatbot to get them). I did not use the app for exercise but it looked good and well-tailored.
Developer response:
Hello! Thanks for sharing your experience. Let’s make this right. First, we need to locate your account. Would you be so kind to use this form https://simple.life/help and include more details about your issue? Our team will jump on it quickly and help you out. Best, The Simple Team
So far I really like this mostly for the food logging. It does make it more simple than most. My only issue is my app doesn't have anything in the settings to switch to a manual fast or no fast day. I did reach out to support and she said she submitted a ticket for me. However, it's frustrating trying to locate something the app gives you steps to locate and you have to prove its not there by sending screenshots.
Developer response:
Hi! Thank you for sharing your feedback. We’re sorry to hear about your experience. It’s important to us that we address your concerns. However, we’re currently unable to locate your account. Please fill out this form for further assistance: [https://simple.life/help]. Best, Simple Team
This app has been a great tool for me to get on a healthier path. The food tracker is helpful, the coach is knowledgeable in some many aspects. everything can be tailored to your needs and its adaptable to life changes. lots of resources and education articles that are clear and simple. very happy with this app
Developer response:
Hello Melissa, We're thrilled to hear that our app is a great tool for your healthier path and you're happy with it. Your satisfaction is our priority. Thank you for acknowledging the knowledge of our coach and the usefulness of our resources. We hope you continue to enjoy Simple App and benefiting from it.
I find if I forget to record my fast when I start, & try & log it the next morning, it then deletes my previous entry for dinner the night before & breakfast this morning. I've tried entering them in several times & it just keeps deleting them. Plus it keeps saying my homemade items are high sodium when I don't add much salt. Not a fan of the food rating system. I'd rather pick items from a database & track my calories & macros. So I find myself using the LoseIt app for that. Frustrating.
Developer response:
Hello Nicole! Thanks for sharing your experience. Let’s make this right. First, we need to locate your account. Would you be so kind as to fill this form https://simple.life/help and include more details about your issue? Our team will jump on it quickly and help you out. Best, The Simple Team
Annoyed because I thought it would be focused on starting and building an exercise routine, which I struggle with. But the bulk of it is intermittent fasting and food logging, the former of which doesn't work for me (it used to, but now I can't consistently eat midday with my work schedule and if I don't eat breakfast, I can't think) and the latter makes my eating super disordered. Would rather find something exercise only that doesn't try to upsell you a billion times.
Developer response:
Hello Katie! Thanks for getting in touch − we're sorry to hear that. The fastest way to sort this out is to locate your account in our system. If you could please email [email protected], our team can resolve your issue.
The app helps with accountability, can definitely give you motivation & support. I've struggled with weight for a long time even though it doesn't show due to my height. Now I know when I'm dropping weight and why I'm dropping weight, which helps with my anxiety towards sickness. I give this app a 4 with some time it could get better. My only issue was the sign up. A lot more expensive even though everything was saying discount. It moved to the original Price. Not fun!
Developer response:
Hi! We loved reading your review and are so happy that you’ve enjoyed the Simple app experience. If you need anything else, don’t hesitate to reach out at https://simple.life/help. Best, The Simple Team
Not worth the cost imho. Pros: -promotes/tracks intermittent fasting -has articles/exercises -H2O/food trackers w/ photos & AI. Cons: -Forced into subscription early on. -Notifications easy to miss/forget/lose track -No videos. Only once did I get a video exercise. It wouldn't repeat, so I had to perform the movements by memory. Not like advertising suggests. -Not helpful with new exercises. -Canceling it was very difficult. Only got 50% refund. Deleting app. Helpful, but too expensive. 2/5
Developer response:
Hi Kate, thank you for your feedback. We’re sorry we didn’t meet your expectations, particularly with the subscription process and exercise features. We've reviewed your case and responded to your email. You should see our response in your inbox − if you don't, check your Spam folder. Thanks again for your patience. Best, The Simple Team
The app is great - but intermittent fasting just wasn't for me. The two-star rating, however, is more for their business practices. I contacted customer support twice to get them to provide a refund of the auto-renewal subscription. They first said I don't qualify for a refund, but I do based on their policy. I replied, quoting their own policy (because it's clear on this), and they said I don't qualify, but they'd make an exception this time and refund my payment. Be careful with these guys.
Developer response:
Hi Houston. We appreciate you sharing your experience and are sorry to hear intermittent fasting wasn’t a fit for you. We’ve already responded to your refund request. Kindly check your inbox or Spam folder for our message. Feel free to contact us at [email protected] if you need further assistance. Regards, The Simple Team.