Zocdoc - Find and book doctors

The majority of appointments I try and schedule get cancelled, and the one time I cancelled I got a message saying they would terminate my account if I cancelled to much. Well how about the 4 appointments that got cancelled on me this week?! They take no accountability. Plus when I tried to contact them all I get is an error, so there's no way to get help. Absolutely worthless app.

Every time I would book an appointment the doctor's office would call reportin the time was not actually available. I arrived at one appointment and the doors were locked. i was listed as a no show when the business was closed. My account was locked after 4 doctors canceled. I used to refer a large number of people to this app because it's very difficult to find mental health providers in the area. I don't think this app or the service is any good.

This app is really pathetic considering how many years it's actually been in existence. Be warned, appointments scheduled same day are often not accepted by the doctors offices irrespective of what the app is claiming the availability is. Also, it's extremely location dependent. I live in Western NY and we have several decent cities here, yet it doesn't show ANY providers outside of metropolitan NYC. Can't imagine how this app is helpful to anyone that doesn't live in a major city. 👎🏽

Successfully scheduled an optometrist appointment through Zocdoc. Then the email spam started about ratings, follow up appointments, screenings, physicals and more that aren't relevant at all to scheduling one single optometrist appointment. Tried to unsubscribe and got directed to a page: "This is an error page. We don't like it any more than you do." Super sketchy and I regret not just scheduling my original appointment over the phone with the optometrist's office. - Call them? In 2025? Yikes!

Zocdoc is an incredible tool for patients to get healthcare needs met without the guesswork of making tiring, repetitive phone calls. I was able to research multiple providers, and with a simple click, schedule an appointment with one I liked. I could see whether or not a provider took my insurance, and I can even choose providers who do video visits. And since I work full time, I can do it all in my free time after office hours!

I have had a great experience using Zocdoc, it's helped me find providers who accept my insurance. I like being able to find and book appointments from my phone. I can reschedule visits, set up follow ups, it's been very convenient and helpful to use! Be aware that if you are a no-show, or cancel too many appointments, you may find your account is blocked. Avoid that by using their feature to add your appointments to your calendar immediately! Super helpful. I highly recommend it 👌

I'm someone who really hates talking to people. And if something isn't convenient and make sense, I won't do it...... or avoide it. This app though takes all the guess work out of it and I don't have to call a billion people and trying to figure out certain details. I put my insure plan in and the type of appointment I need and a list of providers pops up with my insurance that covers them. They're close or they do video calls. Overall great tool to have!

I tried to filter for insurance but only showed me out of network docs. Wha? Edited/Updated: This app just keeps getting shittier. There's still no way to filter out doctors that aren't in your network. And, when I try to search for doctors in very specific neighborhoods of the city I live in by using the "REDO SEARCH IN THIS AREA" button, it moves the map entirely, zooming into areas that are scores of miles away. It seems like only a tenth of the actual doctors in my area are searchable. Boo!

I absolutely love this app. I stumbled onto it during one of my stressed-out-gotta-find-a-doctor episodes... I have memory/ organization/confusion issues, due to brain surgery. Going to the doctor will literally be pushed off for months, if not years, because of the scramble. This app does it all with my information. Within 15 minutes, I have three doctors appointments I have needed for months, booked. Thank you- this app is remarkable! I highly recommend it. ⭐⭐⭐⭐⭐

This app is good for finding providers, especially if from out of state, that are highly qualified for one's medical needs. But, after having set two appointments that were confirmed by ZocDoc, and setting my time aside for it, then having them cancelled only an hour before, I don't recommend it for making appointments through it. Many Doctors charge a consultation fee if they are not informed of the patient's cancelation, yet, I am now told there is no link to their actual appointment book.