Ascension One

Ascension One

Ascension Health
4.7
614 reviews
10K+
Downloads
Everyone
Age rating
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About Ascension One

Ascension One 🌟
Description:
Introducing Ascension One, the ultimate app for managing your healthcare with ease and style! From finding doctors and locations to scheduling appointments, this app has got you covered. Here's what you get:
Find a Doctor or Location: Navigate your way to health with the power of maps! 🗺️
Schedule or Manage Appointments: Time to show those appointments who's boss! ⏰
Message Your Doctor or Care Team: Shoot a text like, "Hey Doc, what's up?" 🩺
Pay Bills: Because adulting is hard enough without extra hassle... 💸
View Test Results: Preferably the ones that say "All Clear!" 🏅
Request Prescription Renewals: Never miss a dose of your daily med vibes! 💊
But wait, there's a twist! Ascension One is currently only available in certain enlightened places:
Availability:
Ascension St. Vincent's (Jacksonville, FL) 🌴
Ascension Sacred Heart (Pensacola, FL) ❤️
Ascension Saint Thomas (Nashville, TN) 🎸
Ascension Seton (Austin, TX) 🤠
Dell Children's Medical Center (Austin, TX) 👶
Ascension St. John (Tulsa, OK) 🌟
Ascension Medical Group St. Vincent (Evansville, IN) 🏥
Ascension Medical Group St. Vincent (Indianapolis, IN) 🏥
Note: Both IN locations currently support outpatient services only.
Pros:
Comprehensive: All your healthcare management in one app! 📲
User-Friendly: It's like having a personal assistant, but cooler. 🤖
Efficient: No more juggling multiple healthcare platforms. 🏃‍♂️
Cons:
Limited Availability: Only available in select locations currently. 🗺️
Outpatient Services Only: Indiana locations have limited support. 🏥
Ready to get your healthcare game on? Register today and simplify your life! 🌟

What's New

Now supporting: Ascension Medical Group St. Vincent (Evansville and Indianapolis, IN)

Ratings & Reviews

Review Summary

Users generally dislike the Ascension One app, primarily due to repeated issues with logging in, identity verification, and frequent crashes, though some find it user-friendly and appreciate the integration of services.

4.7
5
473
4
110
3
11
2
11
1
5
OC
Oscar Castillo
12/18/2024
4
Version: 2.0.2

Not so good. It always takes me to the browser and every time it changes, a security code has to be received; I understand that's for security purposes, but I already identified myself. So, why I have to identify so many times? It's like the first time didn't work! Also, it doesn't show all the bills from other specialist's office in the Ascension network, showing app sign! The only thing good, it's the way to communicate with my primary doctor and see the results from this doctor, nobody else.

Developer response:

Thanks for taking the time to leave your rating. We apologize you did not receive your verification code. Please give us another try at any time or contact our team for assistance at 888-688-1714, M-F from 7 AM-7 PM CST.

DK
Douglas Krause
1/13/2025
3
Version: 2.0.3

It doesn't work as intended. Keeps opening an external browser to log in. Won't save login information. Tells you to save your picture ID by taking a picture but won't / can't open a browser app to take a picture like it says it's going to. Inexplicably logs you out when you try to take the picture but have to back out of the process because it doesn't work.

Developer response:

Thank you for your rating. We regret this poor technology experience you had. Our care navigators are here to help at 888-688-1714. Available M-F 7:00 AM--7:00 PM CST, excluding holidays.

SL
Sheryl L. Castillo
2/5/2025
3
Version: 2.1.0

This isn't an app, it's a link to a website and no matter if I've signed already and pass for the security screening, to get a bill statement I've to sign and pass through the security screening, again!!!!

Developer response:

Thank you for your rating. We regret this poor technology experience you had. Our care navigators are here to help at 888-688-1714. Available M-F 7:00 AM--7:00 PM CST, excluding holidays.

NT
No Thanks
2/15/2025
2
Version: 2.1.0

This app is stupid 🤦‍♀️ won't let me make and account with my married named (that's on my ID) so I make it with my maiden name and then it can't verify because it's not the same as my ID. I've changed my name with your system multiple times! It's not that hard to figure out

Developer response:

Thank you for your rating. We regret this poor technology experience you had. Please give us another try at any time or contact our team for assistance at 888-688-1714, M-F from 7 AM-7 PM CST.

MP
Marie Perkins
1/12/2025
2
Version: 2.0.3

It wants to take a picture of my ID and gets to the picture taking and it is a big white box that does nothing and says looking for ID when the ID is directly in front of the camera. I can't get past this so the app is essentially useless.

Developer response:

Thank you for your rating. We regret this poor technology experience you had. Our care navigators are here to help at 888-688-1714. Available M-F 7:00 AM--7:00 PM CST, excluding holidays.

BF
Barbara Figueroa
12/18/2024
3
Version: 2.0.2

Just finished installing app, but unable to open it. So far not liking it. Keeps saying that saved name and password do match. Maybe I'll just uninstall and try again from beginning.

Developer response:

We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at 888-688-1714.

D
D
1/9/2025
3
Version: 2.0.3

It never completes going to any of the different sections. I tap and it either goes to a blank screen or the app closes.

Developer response:

Thank you for your review and this feedback. We are continually working on new ways to better serve you with Ascension One. Your comments are very helpful to our team.

MM
Melissa Markwood
12/4/2024
3
Version: 2.0.1

I can't to get past logging in. They don't have my info right. I finally got past that. Now they want me to scan my dl. If you don't take the pictures just right, you have 2 more tries. I know you want to protect someone's privacy. Come on! I can't even use the app.

Developer response:

Thank you for your feedback. We regret that you weren't able to create your account. Our care navigators are here to help (888-688-1714). Available daily 7:00 AM--7:00 PM CT (excluding holidays).

SS
Stacey Shoots
1/31/2025
2
Version: 2.1.0

Dawn my nurse yesterday was amazing!!!! So funny and helped me feel at ease!!! Struggling with brain cancer and small cell cancer all over my body is scary and she made my ER trip so effortless!!! A++++++ she's the best!

Developer response:

Reviews like this are inspiring. Our teams are committed to compassionate care. Thank you for sharing!

DE
David Evans
2/12/2025
3
Version: 2.1.0

This app is terrible. Constantly fails to load messages and tells me my info, when I try to validate, is incorrect. Which it isn't.

Developer response:

Thank you for your rating. We regret this poor technology experience you had. Please give us another try at any time or contact our team for assistance at 888-688-1714, M-F from 7 AM-7 PM CST.

Data Safety

Technical Information

DeveloperAscension Health
Downloads10,000+
Initial Release12/20/2023
Current Version2.1.0
Required Android8.0+ (API 26 to 34)
Contains AdsNo
Paid AppNo
Developer Email[email protected]

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